ISO 9001:2015 (Quality Management Systems )
ISO 9001 standard is mother standard for all system certifications, ISO 9001 standards have been developed on a simple process based structure, which is generic in nature and adopts the process management approach. The structure of ISO 9001 is based on a PLAN-DO-CHECK-ACT improvement cycle and eight management principles; providing a framework to guide organizations towards continual improvement and achievement of customer satisfaction.
Why ISO 9001 ?
- Provides a systematic, visible way to lead and operate an organization that continually improves performance.
- Provides an organization wide, consistent and comprehensive approach and clarifies roles and responsibilities and linkages to all interested parties.
- Involves top management in the improvement of the quality management system…
- Provides better understanding of the Business Risks & preventive Risk Mitigation Actions.
- Structures the operations of the organization to achieve a desired result.
- Ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet customer’s needs and expectations.
- Provides controlled methods for measurement and Monitoring of processes and products.
- Provides for factual decision making.
- Increases the effectiveness and efficiency of the organization.
Without satisfied customers, an organization is in jeopardy, To keep customers satisfied, the organization needs to meet their requirements. The ISO 9001 standard provides a tried and tested framework for taking a systematic approach to managing the organization’s processes so that they consistently turn out product that satisfies customers’ expectations.
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